SMS Terms and Conditions

1. SMS Consent Communication:

Your phone number, collected during the SMS consent process, will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you opt in, Credit Aid America may send messages including:

• Appointment Reminders
  Example:
  “Hi, this is a friendly reminder about your upcoming credit consultation with Credit Aid America on March 28, 2025 at 2:00 PM. Reply STOP to opt out anytime.”
• Follow-Up Messages
  Example:
  “Thanks for speaking with us, Rudy! If you have any questions about your credit dispute progress, we’re here to help. Reply HELP for support or STOP to opt out.”
• Billing or Account Inquiries
  Example:
  “Your monthly invoice from Credit Aid America is now available. Please review your balance and make a payment by March 30, 2025. Reply HELP for billing questions or STOP to opt out.”
• Promotions or Offers (if applicable)
  Example:
  “💸 Spring Promo! Get a FREE credit review when you refer a friend by April 10, 2025. Text YES to claim or STOP to opt out.”
  

⚠️ Note: If you select a conversational use case (like one-on-one support), promotional offers may not apply.

3. Message Frequency:

Message frequency varies depending on the type of communication.
You may receive up to 2 SMS messages per week regarding appointments, billing, or service updates.

4. Potential Fees for SMS Messaging:

Standard message and data rates may apply based on your mobile carrier’s pricing plan. Rates may vary for domestic vs. international messaging.

5. Opt-In Method:

You may opt in to receive SMS messages by:

• Checking the SMS consent box on our forms
• Verbally during a phone call or in-person conversation
• Submitting an online or paper form
  

6. Opt-Out Method:

You may opt out at any time by replying STOP to any SMS message from us.
You can also call us directly at 1 (888) 350-7202 to request removal from the messaging list.

7. Help:

If you are experiencing any issues, reply HELP to any message.
For direct assistance, call us at 1 (888) 350-7202 or visit our FAQ Page.

8. Standard Messaging Disclosures:

• Message and data rates may apply
• You may opt out at any time by replying "STOP"
• For assistance, text "HELP" or visit our Privacy Policy
• Message frequency may vary